The hotel serves very very good and excellent breakfasts at the nearby French bakery. The location is great and stunning, greatly enjoyed to be near some leisure places, we've visited coffee store and a zoo. Also, it's few steps...  

Fantastic service, had relaxing experience.

The staff was friendly and really friendly - we would like to come again. Our room was good-sized and pet-friendly with a gorgeous view, updated bathroom plus 2 kids in tow, slept well. The location was very central, favourable in the...  

It has accommodating employees at the reception desk. Plus, the location is marvellous and lovely, minutes from a 74 - story skyscraper. And it's nestled in a very very good building right by many shops and restaurants as well as the lake and the down town...  

Good small and quirky hotel, did not want to leave.

We had a relaxing stay that met every demand, would like to come again. We liked this hotel, it was fairly clean with a favourable and friendly staff.

Great trip! Perfect location for exploring the city and all its attractions. Loved the convenience of the nearby public transport options, and was thrilled with how close we were to all the key shopping and sightseeing spots. Huge shoutout to the friendly and helpful staff who made our stay so memorable. The hotel itself was beautiful, with plenty of thoughtful touches that made it the ideal place to call home during our trip. Loved the complementary breakfast and afternoon tea, and appreciated the cozy atmosphere in the evenings.

Sadly, there were a few negatives during our stay too. The hotel felt a little outdated, and we noticed a few areas that could do with a bit of love and attention from the maintenance team.

Perfect and stunning setting, I had comfortable time.

The hotel was clean with exceptional staff members. The room of place was brand-new with comfy bed.

We had very nice stay.

The location was perfect and convenient, around 10-15 minutes walk from Chicago Water Tower. Moreover, it's short walk to Chicago and Michigan Avenue. Neat room which had central heating, a personal safe and pay TV. Bathtubs in the private bathroom was a plus.

All of the staff was exceptionally helpful and service-oriented. Incredible central location really close to the shops and the Museum of Contemporary Art and the Looking Glass Theatre as well as arts.

We enjoyed the free coffee until 9:30 am and the hangers provided in the closet were a nice touch. The location was perfect, close to many shops and restaurants, and the public areas were always kept clean.

Our room was freezing cold at times and the AC/heating unit was poor and noisy. We were surprised by the extra charges for breakfast and amenities not being mentioned before arrival.

The room is good sized with a queen bed, the hotel features a coffee bar onsite.

The location was incredible, you can visit a law school by walking. The area was great near to the Whitehall and Chicago and shops restaurants.

The hotel was located within walking distance of many restaurants and key attractions. The room was spotless and the staff was friendly and helpful. They solved any issues quickly and effectively.

The biggest issue we faced was with the internet service, which was quite spotty. the bed was pretty hard which led to some back pain in the mornings.

Property was excellent and charming, I loved the stay.

Units with non-isolated window on alley. Restaurant was perfect for breakfast. This hotel was located in a very central area just next door to the center, the magnificent Mile and other great things to see in Chicago, and Chicago.

In a very central location with a coffee house and a zoo near the hotel. Really good building and rooms with perfect decoration.

I stayed in the room that was nicely updated with beautiful bathrooms and available with black-out curtains, super comfortable bed, view down Delaware.